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October 4, 2022
Got a Grudge against a Higher Education institution (especially a Public University) in India? No Problem! University Grants Commission launches Online Grievance Redressal System: e-Samadhaan
New Delhi, October 04, 2022 — The Chairman of the University Grants Commission (UGC), Professor Mamidala Jagadesh Kumar, has just completed his live interaction with the stakeholders of the newly launched “e-Samadhaan” Portal. The “Editor” too participated in the discussion, with the UGC Chairman concluding by wishing everyone “A Happy Dussehra.”
The University Grants Commission (UGC) India has officially launched Online Grievance Redressal System “e-Samadhaan.” It is a specialized portal that would facilitate Students/Faculties/Institutes, and other Complainants to lodge grievances/grudges, send reminders, and view the status of action taken about their resentment(s).
The Portal’s primary aim is to ensure admission transparency, prevent unfair practices in higher educational institutions, and provide a mechanism to redress grievances. The system also facilitates the universities to search and browse grievances lodged against their university and post the action they have taken against the complaints on the Portal.
A Complainant can lodge various grievances, including the following:
- Making admission contrary to merit
- Irregularity in the admission process
- Refusing admission under the declared admission policy.
- Non-publication of the prospectus.
- False or misleading information in the prospectus
- Withhold or refuse to return original Degrees/Diplomas/Certificates.
- Demand for excess money not specified in the Admission Policy.
- Breach of the policy for reservation in admission.
- Discrimination with SC/ST/OBC / Women/ Minority / Disabled Students
- Non-payment or Delay in Payment of Scholarship/Fellowship to Students
- Delay in the conduct of examinations or declaration of results
- No provision of student amenities
- Unfair evaluation practices
- Women-related Grievances, including Sexual Harassment
- Grievance Related to COVID-19 Pandemic
- Non-refund of Fee
- Issues related to UGC regulations
- Appointment /Promotion / Increment /Pension of faculty/non-faculty
- Non-payment of salary
- Payment of less salary
- Appointment of Vice Chancellors
The Portal would help identify the institutions which are not responding to the grievances, thus making the Commission take stringent measures against them.
Source: UGC India
|GlobalGiants.Com|
Edited & Posted by the Editor | 7:17 AM | Link to this Post
